At Smart Document Solutions (SDS), we are committed to protecting your privacy. You can travel through most of our site without giving us any information about yourself. Sometimes, we do need information to provide services that you request and this statement of privacy explains data collection and use in those situations. Please read the complete SDS privacy statement.

Any information you provide while visiting the SDS site will be used by SDS or an authorized SDS Partner only. We will not share your information with any other organization or party.

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register for such items as events, newsletters, reports, software downloads, or discussion groups. Personal information collected by SDS often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

As a convenience to our site visitors, we may provide links to other web sites. These linked sites are not under the control of SDS, and as such, we are not responsible for their function.

Use of your Personal Information

We use your personal information for four primary purposes:

  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To help you quickly find software, services or information.
  • To help us create and deliver content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from SDS.

The email address and other information you provide when you register with SDS will not be shared with any other organization. It will be used only by SDS to send you news about our company and our products. To opt-out of distributions at any time, please refer to the instruction contained in the email

SDS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SDS or the site; (b) protect and defend the rights or property of SDS, and, (c) act in urgent circumstances to protect the personal safety of users of SDS, its Web sites, or the public.


SDS will employ reasonable precautions to protect personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction. Such measures may include the use of password protection and restricting access to personal information to those with a legitimate purpose in receiving the information. Employees who have access to such personal information shall be trained regarding this Policy, advised that they are responsible for fully complying with the privacy principles articulated in this Policy and instructed that violations of these principles shall result in appropriate discipline up to and including termination.


When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. A "cookie" is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. You can set your browser to notify you when you receive a cookie, giving you the chance to accept or reject it.

To ensure we are publishing content customers need and want, SDS collects site-visitation statistics using cookies. If you choose to not have your browser accept cookies from the SDS site, you will be able to view our sites, however, you will not experience a personalized visit, nor will you be able to subscribe to the service offerings on the site.

Data Integrity

Personal information must be relevant for the purposes for which it is to be used. Personal information will not be processed in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual. To the extent necessary for those purposes, reasonable steps shall be taken to help ensure that the personal information is reliable for its intended use, accurate, complete and current. Reasonable steps shall also be taken to accommodate privacy preferences, such as restricting access to the personal information to those who have a legitimate business need to know the information, anonymizing certain information, or assigning codes or pseudonyms when the actual names are not required for the purpose at hand.


SDS will provide individuals with access to their personal information and the ability to correct, amend or delete that information when it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in question, or where the rights of persons other than the individual would be violated. Access may be limited or denied when granting such access would prejudice security investigations or grievance proceedings or prejudice the confidentiality that may be necessary for limited periods in connection with succession planning or corporate re-organizations. If an individual becomes aware that the information SDS maintains on him or her is inaccurate, the individual may contact the individuals listed in the Enforcement section of this Policy.


SDS has verified that the attestations and assertions made about its privacy practices are true and that those privacy practices have been implemented as represented. This verification has been and will be performed by an authorized representative of SDS at least once a year. The verification includes the following:

  • That SDS’s published Policy is accurate, comprehensive, prominently displayed, completely implemented and accessible;
  • That the Policy conforms to accepted Privacy Principles;
  • That individuals are informed of any in-house arrangements for handling complaints and of the mechanisms through which they may pursue complaints;
  • That SDS has in place procedures for training employees in its implementation and disciplining them for failure to follow it; and
  • That SDS has in place internal procedures for periodically conducting objective reviews of compliance with the above.

Contact Information

Inquiries or complaints regarding this Policy should be directed to 59 Tuas View Walk 2, Singapore 637629, Singapore; phone: +65-6785-3535; fax: +65-6785-1726; e-mail:

Changes to this Statement

SDS reserves the right to modify or update this privacy statement at any time without notice.

Last updated: 08 April 2011